The phone desk for moving companies
Your phone is losing you moves. We answer every call.
Day or night, we pick up, ask what a dispatcher would ask, and book the estimate before the caller dials the next company.
How the demo works
- 1Call the number above
- 2Ask for a quote like a real customer
- 3Make it hard: piano, third floor, no elevator
Hi, do you move pianos? I'm up on the third floor.
We do. Is there an elevator in the building, or stairs the whole way?
Stairs. It's a walkup.
Good to know, I'll plan the crew for it. What day works? I can hold Saturday 9 am.
Saturday works.
How an after-hours call plays out, start to booked.
The problem
This is an answering problem, not a marketing problem.
- 62%
- of moving companies miss their first call
- 3 in 100
- callers bother to leave a voicemail
- 39%
- industry average close rate on answered calls
- 3 to 5
- movers get the same shared lead. Fastest response wins.
The lead was paid for. The phone rang. Nobody picked up.
How it works
Three steps, and you keep your number.
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Forward your line
Only the calls you miss, or only after hours. Your phone always rings first.
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We qualify like a mover
Stairs, parking, COI, piano. Every answer lands in a job record.
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The estimate books itself
The caller gets a text confirmation. You get a push with the whole job.
Hear it
A Tuesday night call, start to finish.
Sample call from the demo line
Transcript excerpt
10xmovers
Thanks for calling Beltway Moving. I can get an estimate on the calendar for you. House, rowhouse, or apartment building?
Caller
A rowhouse on Capitol Hill. We're going into a high rise in Navy Yard.
10xmovers
Got it. Most high rises want a certificate of insurance and a reserved freight elevator window. Has your building sent you a move-in packet?
Caller
They sent something. I haven't opened it.
10xmovers
No problem, I'll flag the COI and the elevator reservation so the crew isn't turned away at the door. Now, anything heavy? Piano, safe, pool table?
The app
What did your phone make you this month?
Every call becomes a record. Every month shows what the phone desk brought in.
Today
Your phone made you $4,120 this month.
Estimate booked for Sat, 9:00 am
3 bed rowhouse. Upright piano. COI flagged. Est. value $1,450.
Missed call answered
Text back sent in 8 seconds. Caller asked for Thursday.
Swipe up to open
- Revenue recovered One figure you can check against your own books.
- Every call, with the recording Transcript and audio, sorted into leads, logistics, and junk.
- Job detail your crew can use Stairs, elevator, permit, piano. Read it in the cab.
- One switch Off, after hours, or full desk. Change it any morning.
Pricing
One job a month covers it.
Flat monthly price. No per-minute billing, no long-term contract.
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Placeholder
After-Hours
$299per monthDays are yours. Nights, weekends, and rung-out calls are ours.
- Answering nights, weekends, and missed calls
- Mover-grade qualification on every call
- Estimates booked onto your calendar
- Text back to missed callers in seconds
- Owner app with every recording and transcript
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Where most movers start
Full Desk
$499per monthThe phone, fully off your hands. All hours, every day.
- Everything in After-Hours
- Answering around the clock, seven days
- 5-touch SMS follow-up on unbooked quotes
- Hot-lead alerts straight to your phone
- Monthly revenue-recovered report
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Placeholder
Fleet
$799per monthFor three trucks and up, second locations, or commercial work.
- Everything in Full Desk
- Second number or location included
- Custom question pack, commercial included
- Crew-ready job sheets for every move
- Direct line to the founder
Questions
The things a skeptical owner asks first.
Do you make outbound calls or robocalls?
No. We only answer calls that come in to your number. We never dial out to a consumer with an AI voice and we never cold call on your behalf. That is why this stays clean under the TCPA, the federal law on automated calls.
The only outbound messages are texts to someone who just called your business, and every one carries an opt-out.
What happens when it does not know the answer?
It says so, takes the details, and stops guessing. You get a push notification with the caller's number and what they wanted, and a human calls back. We would rather hand you a warm callback than invent an answer that costs you the job.
Do I have to change my phone number?
No. You keep the number on your trucks and your Google listing. Conditional call forwarding sends us only the calls you miss or the hours you choose, and you can turn it off from your own phone in under a minute.
Is the missed-call text back compliant?
Yes. Business texting runs on A2P 10DLC registration and we handle that paperwork during setup. Messages identify your business, only go to people who called you first, and stop immediately when someone replies STOP.
Will callers know it is not a person?
Some will. It never pretends to be human if asked directly, because getting caught lying on the first call is worse than anything it saves. What matters is the caller leaves with a time on the calendar instead of a voicemail beep. Call the demo line and judge for yourself.
Will it quote a price and stick me with it?
Not unless you tell it to. By default it books the estimate, and gives ranges only if you provide a rate card. It never commits you to a binding price on a job nobody has looked at.
Do you work in my city?
Yes. We work with movers anywhere in the US. Setup includes a question pack tuned to your market: parking permits, building certificates of insurance, elevator reservations, walkups. Washington DC was our first market, so it is the most battle-tested.
Can I cancel? How long is setup?
Cancel any time, month to month, no fee, and we export your call records on the way out. Setup takes about a week, most of it waiting on texting registration. The part that needs you is roughly an hour.
You keep moving furniture. We make sure every call books a job.
The fastest way to judge this is to be a difficult customer on the demo line.
The demo is a real agent on a demo account. Nobody calls you back unless you ask.